Vendor Accountability: Makeup Air Unit Failure


$5,000 capital investment delayed by 2.5 years.

The Background

Makeup air units (MAU) play a critical role in ventilating multifamily properties by supplying fresh outside air to a building. When the makeup air unit shutdown, Enertiv sent an alert to the third-party maintenance vendor. Without Enertiv, the equipment malfunction would not have been found until a tenant complaint triggered an investigation.

The maintenance vendor reached the site and discovered that the air filters of the (MAU)were clogged. After replacing air-filters and servicing the equipment, the unit came back online. All of this was completed without the involvement of ownership.


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Comly Wilson