How does Enertiv's maintenance module connect to equipment monitoring?

Enertiv's maintenance and equipment monitoring modules share the same underlying equipment data. Alerts generated by real-time monitoring can be routed directly into work orders without manual handoff. A fault detected overnight automatically becomes a ticket in the maintenance queue rather than waiting for someone to catch it during a scheduled review.

What types of work orders does the platform manage?

Enertiv manages both reactive and preventive work orders. Reactive orders can be created manually or triggered automatically from equipment alerts. Preventive schedules are built on actual runtime statistics tracked per piece of equipment rather than fixed calendar intervals, which reduces unnecessary service calls and catches real degradation before it becomes an emergency.

Does Enertiv offer a mobile app for field teams?

Yes. The mobile app supports work order management and manual meter reads in the field. Technicians can use QR code scanning to log meter readings on-site without requiring access to a desktop system. The app supports offline functionality for properties with limited connectivity.

How does Enertiv help prevent unplanned equipment failures?

Enertiv tracks runtime hours, base load trends, efficiency metrics, and schedule violations per piece of equipment. Gradual performance degradation, excessive cycling, and unoccupied-hour runtimes are flagged before they escalate to failures. Because these signals are grounded in actual interval data rather than calendar-based assumptions, interventions are targeted and timely rather than reactive.

Can Enertiv track equipment lifecycle and maintenance history?

Yes. Each piece of monitored equipment has a full history of runtime statistics, alerts, work orders, and observations. This data feeds into capital planning workflows in the Decarbonize module, where equipment age, condition, and remaining useful life inform the sequencing of retrofit and replacement recommendations.

Maintenance Module

Prevent tenant complaints and equipment breakdowns instead of reacting to them.

Centralize equipment information and tackle issues fast with tools built around how your operators actually work.
Automate preventive maintenance schedules and ensure high-quality work across every property.
Native integration with real-time equipment monitoring turns alerts into work orders automatically, catching problems early before they become replacements or unplanned CapEx.

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Portfolio Properties Dashboards Tickets

M

Portfolio / Demo Portfolio / Maintenance

Maintenance Summary

Maintenance Score

78

↑ 3% vs last period

Tickets Pending

2

Awaiting approval

Completed Orders

142

Last 30 days

Work Order Status

Completed

142

Open

68

Overdue

8

In Progress

21

Work Order Type

Preventive

115

Reactive

53

Tenant

32

Inspection

16

Property Ranking — Maintenance Score

Property	Type	# Orders	Score
Westside Office Plaza	Office	4	100
Harbor Tower	Mixed Use	6	98
Midtown Commerce Center	Office	15	74
Riverside Business Park	Office	12	61
Eastgate Industrial	Industrial	9	42

Case study →

Fully built CMMS

Computerized Maintenance Management System designed for the field.

Most CMMS tools are built for managers staring at dashboards. Enertiv is built for operators who need to get work done.

Advanced user experience

Works offline

Designed to eliminate noise and focus on getting work done. Field teams can complete work orders without connectivity, with automatic re-sync the moment they're back online.

Ticket & Work Order routing automation

Tickets submitted by tenants or triggered by equipment alerts route automatically to the right person.

Built on our digitization process

Every piece of equipment is surveyed, photographed, and QR-coded before the platform goes live.

Connects to equipment & BMS monitoring alerts

Anomalies detected by Enertiv Optimize automatically trigger work orders.

Everything in one place

Everything your operators need in the palm of their hands.

Enertiv surveys your buildings and creates a digital repository of all your equipment, assigning each one a QR code. Operators can access maintenance records, best practices, checklists, and manuals for every piece of equipment with a quick scan using the Enertiv mobile app.

Maintenance · Summary

Case Study

Stack Real Estate cuts operator onboarding time by 50% and saves $178,000 in HVAC costs

By centralizing equipment data and repair history in Enertiv, Stack's team resolved HVAC issues faster and onboarded new operators without losing institutional knowledge.

Read case study

Maintenance · Summary

Maintenance Score

Averaged across Mar 9, 2026 – Apr 7, 2026

78 avg

↑ 3% compared to Feb 7, 2026 – Mar 8, 2026

Maintenance Score Trend

Property Ranking

Westside Office Plaza	100
Harbor Tower	98
Midtown Commerce Center	74
Eastgate Industrial	42

Portfolio visibility

A maintenance score for every property. Know exactly where to focus.

Enertiv calculates a maintenance score for each property based on how quickly work orders are completed. Benchmark your portfolio at a glance and identify which properties need your team's attention.

PMS integration to sync billable hours

Labor and materials logged in work orders sync automatically with your property management system.

Vendor management

Track third-party contractors, assign work orders to external vendors, and manage invoices in one place.

Tenant portal

Deliver a concierge-level service without the overhead.

Give tenants direct access to submit tickets, attach photos, track progress, and communicate with your team.

Maximize tenant trust with transparent progress updates and direct 1:1 chat.
Photos attached at submission give your operators full context before they arrive on site.
All communications logged in the work order. A complete paper trail for every issue.

Tenant Portal

Submit a Request

+ New Ticket

Resolved HVAC

Apr 2, 2026

Temperature too cold in Suite 4B

Resolved in 4h 12m · Technician: M. Rodriguez

In Progress Electrical

Apr 6, 2026

Outlet not working in conference room

Technician dispatched — ETA 2:30 PM

Open Plumbing

Apr 7, 2026

Dripping faucet in bathroom 2F

Pending review

Equipment Alerts

3 Active

Critical · Chiller Unit 14 min ago

Abnormal discharge pressure detected

Westside Office Plaza · Mechanical Room B2

Work order #4821 created · Assigned to John S.

Warning · AHU-04 2h ago

Runtime 38% above baseline

Harbor Tower · Floor 8 Air Handler

Notice · Cooling Tower Yesterday

Scheduled PM due in 3 days

Midtown Commerce Center · Rooftop

Real-time alerts

Real-time equipment monitoring that turns alerts into action.

Enertiv continuously monitors equipment consumption, flags anomalies, and categorizes them by severity so your team knows exactly what to tackle first.

Alerts automatically become work orders, routed to the right person based on severity.
Early signs of degradation, load imbalance, and failures feed back into preventive maintenance schedules, stopping small issues from turning into capital expenses.
Every alert includes a plain-language description of the issue and a recommended action. Property teams stay engaged with building performance without needing engineering expertise on staff.

See how Optimize works →

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Enertiv is for you if...

You want a robust preventive maintenance tool that goes beyond basic checklists.
You know that your maintenance tool lives and dies with your onsite operators, and prioritize fast adoption.
You don't settle for a fix-it-when-it-breaks approach and want to prevent breakdowns to extend equipment lifespan.

Let's talk