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FOR RETAIL PORTFOLIOS
Finally, a turnkey solution to fix tenant billing mess once and for all.
Enertiv is the only metering & billback solution that captures accurate tenant usage for water, electricity and gas, then automatically generates bills - without mistakes, delays, extra work or service shutdowns.
Book A DEMO1 day response time support
National coverage across the US and Canada
Everything is reviewed at each step by experts
Enertiv fixed Conservice’s mistakes for this retail owner and operator, increasing water recovery by $218,000
ASSET VALUE
$3,000,000
Increase in property value
REVENUE
$218,641
in less than 5 months
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The only solution that takes care of everything & fixes mistakes without creating new ones
Skip admin work, scribbling meter reads, spreadsheets, and back-and-forths with third-party providers. We do the groundwork to handle everything from start to finish and improve what’s existing instead of magnifying mistakes.
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Get accurate tenant usage for any submeter setup without cutting pipes or disrupting service
Whether you have old meters, no meters, existing meters, or analog meters, Enertiv has all scenarios covered to get you accurate tenant usage at the lowest possible cost.
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Ultrasonic water submeters
Clip-on sensors that provide accurate water flow measurements without pipe cuts or shutting down service.
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Integration with existing submeters
Enertiv easily integrates with your existing open protocol metering infrastructure eliminating the costs of installing new systems.
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Upgrade metering infrastructure
Enertiv upgrades old units and eliminates manual meter checks by installing affordable, non-proprietary submeters.
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Digital meter reads with QR scanning
With the Enertiv app, just scan a QR code and snap a picture of the readout. The reading is instantly processed into the platform.
Get clear, reviewed and customizable bills in 2 business days
Get instant notifications when bills are ready. Approve one charge file a month, and that’s it. Everything else is automated and validated at each step by experts. Bills can be tailored to your preferred timeline and accounting cycles, giving you plenty of time to review before your post date.
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Experts who stick with you and respond within 1 day
With Enertiv, you’ll have a dedicated utility billing expert for consistent support within 24 hours. No frequent rep changes, no inexperienced staff, no delays, and no need to repeatedly fix the same issues.
Works with your existing solutions
No matter if you use Yardi, MRI, or RealPage, we streamline your data flow to keep everything centralized and eliminate double entries.
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Maximize recovery with an auditable billing system that you can finally trust
Unlike the competition, we trust our work and we’ll guide you through our process so you can understand it. Everything is traceable to real-time data and accurate provider charges. No more opaque billing, incorrect fees, overbilling or underbilling.
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Transparent data access for your team and tenants
Prevent disputes by providing clear billing history
Tenants can access a self-serve portal to understand their billing history, consumption, and environmental impact, virtually eliminating disputes over charges.
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Avoid unnecessary costs from vacant spaces
Our utility billing experts pinpoint vacant units and send you insights to turn off utilities or assign them to active tenants so you can avoid paying for unused utilities.
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Get visibility on tenant consumption and cost recovery
At a glance, rank which tenants are using the most and the least, monitor changes in billing patterns and assess recovery performance at specific properties and across your portfolio.
Frequently asked questions
How are the bills sent to tenants and how do they pay?
You have the option of emailing the tenants through Enertiv directly, downloading the bills and attaching them to a rent statement, or through our Yardi and MRI integrations.
These bills instruct tenants to make their payments directly to the management company. This ensures that all billing communications and payment instructions are clear and centralized.
These bills instruct tenants to make their payments directly to the management company. This ensures that all billing communications and payment instructions are clear and centralized.
How does your billing review and approval process work?
Each month, you'll receive an email notification with a link to review your water bills in our portal. Here's how it works:
- Notification: You'll get an email that your bills are ready for review, with a link to the bill set.
- Review: Use the portal to sort through bills and check for any significant changes in tenant usage, especially for move-ins or move-outs.
- Approval: Click the "approve" button in the portal. If there are discrepancies, you can send the bills back to the billing office with notes for corrections.
- Distribution: You can set up an automatic trigger to distribute bills upon approval or choose a specific day, like the last day of the month, to send them.
Do you need an LOA to get our utility bills?
We have two options for onboarding:
- Letter of Authorization (LOA): We can send you an LOA to sign if required.
- Direct Login Submission: We can set you up in our software, allowing you to submit your logins directly through our portal. This eliminates the need to email forms.
Want to meet the team and see Enertiv in action?
Schedule a 45-minute demo so we can:
Give you expert advice tailored to your properties
Answer all your hardware and data capture questions
Show you how the software works
Co-create a custom business case
Provide pricing options
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