Real estate firm replaces Measurabl with Enertiv, goes from 55% to 100% data accuracy, and turns reporting into $2.3M in savings
Not all reporting platforms collect, validate, and manage utility data equally. This firm found out the hard way.
With Measurabl, the team was constantly dealing with unresolved data gaps, missing utility bills, incorrect emissions calculations, and ESPM meters assigned to the wrong properties. Property managers would fix things manually, and the platform would overwrite their corrections with wrong values. Eventually, the team revoked Measurabl's access to Energy Star Portfolio Manager entirely.
From chaos to reliable data
After a thorough evaluation process, the team selected Enertiv as their new portfolio-level reporting platform. Beyond addressing the issues they had experienced with their previous provider, the company was looking for a solution capable of continuously identifying and resolving data errors through a robust QA process, allowing their team to focus their time and efforts on higher-value work.
Our onboarding team began by mapping all existing data gaps and previously accumulated errors. After connecting the relevant utility accounts and reviewing historical data, our team identified the root causes and implemented structured processes to ensure those issues were fully resolved and prevented from recurring.
Step-by-step migration process
1. Preparation phase - We started by gathering all the utility billing account logins and created a list to identify what was missing. Then, we cross-referenced the old data with the new accesses to identify synchronization problems and gaps.
2. Cross-comparisong and onboarding - After comparing the logins, we onboarded the new accounts. We followed our regular onboarding process, including data quality assurance (QA) and connecting the systems.
3. Handling Remaining Accounts - Some accounts had significant information gaps. These accounts required meticulous handling, reaching out directly to properties to access accounts, adjusting billing cycles and charges, and then integrating them into the platform.
4. Monitoring and Error Handling - To maintain data integrity, we set up automated alerts for accounts that hadn’t been updated for over 45 days. When an account went down, we manually checked and emailed the properties to resolve the issues.
5. Utility Bill Processing and QA - We verified that the utility bill data was correct and matched our utility bill object in the system. To ensure accuracy, we performed QA on several months of past bills.
6. API Integration with Energy Star - We created an API link between our system and Energy Star for each account and meter. After an initial mass push of data, we verified that everything matched up correctly.
7. Ongoing Monitoring and QA - The system was set up to automatically push new utility bill data to Energy Star every month. We reviewed the data monthly to catch and address any flags or errors.
8. Proactive Alerts - We implemented additional flags to monitor changes in cost, consumption, billing cycles, and anomalies. Continuous monitoring allowed us to fix any issues flagged by the system promptly.
Within 3 months, Enertiv fully replaced Measurabl across all properties in the portfolio. Automated QA checks combined with human validation now run continuously, catching issues before they ever reach dashboards or reports.
Utility data monetization
With accurate data, Enertiv’s analytics engine began mapping property locations, building characteristics, and consumption patterns to identify and quantify the potential impact of energy initiatives and services.
These insights are derived entirely from utility bill data. They require no upfront investment and generate ROI today, with little to no effort required from the client’s team. Across the 67 locations in the portfolio, our team identified opportunities such as:
- Demand response, where utilities offer direct financial incentives to reduce energy consumption during specific periods of the year, with no penalties if targets are not met.
- Smarter energy procurement, where energy costs are analyzed on an ongoing basis to identify opportunities to secure more favorable rates and generate savings.
Enertiv identified a better energy procurement opportunity at a 900,000 sq ft office building. Through our partnership with Energy CX, which managed the execution, the firm realized significant annual savings at this single property.
Phase 2: Equipment-level real time energy monitoring
With reporting automated and utility data already generating returns, the firm was ready for the next step: real time visibility into how their buildings actually consume energy.
Enertiv deployed equipment-level monitoring across priority assets in the portfolio. The approach combined integrations where existing BMS were in place with monitoring devices installed on critical equipment where they weren't.
Enertiv's engineering team worked with the firm to identify which buildings had the highest savings potential, then deployed the right solution at each one.
The results
With reporting automated and utility data already generating returns, the firm was ready for the next step: real time visibility into how their buildings actually consume energy.
Equipment-level monitoring provided full visibility into how the buildings were consuming energy. In addition, our ability to analyze this data identified $2.3M in annual optimization insights across the portfolio. These were specific, actionable findings tied to real operational issues:
- HVAC systems running at full capacity during unoccupied hours
- Simultaneous heating and cooling from conflicting setpoints across air handling units
- Compressors and pumps cycling outside normal parameters
- Gradual setpoint drift invisible without continuous monitoring
More than $800K of the identified savings have already been implemented, with the remainder in various stages of execution.
Enertiv's engineering team works closely with on-site property teams to support implementation and make sure the measures deliver the expected impact, through monthly or biweekly meetings. Built-in real time measurement and verification helps track progress, quantify savings, and detect any performance slippage.
The full picture
Most platforms stop at reporting. They ingest data, sync it to Energy Star, and populate tables in specific formats to ensure compliance with regulators and investors. But this is only the first step in the process, and far from where teams actually want to get with their sustainability efforts.
This firm needed someone who could deliver accurate benchmarking across the portfolio, find financial returns from data, and then go deeper into the mechanical rooms, into the equipment, into the real operational details that drive performance and NOI.
That's what we did.
About Enertiv
Enertiv has more than 15 years of experience powering sustainability and energy solutions for commercial real estate. With 300M+ sq ft deployed across North America and 100+ clients, Enertiv helps the largest portfolios in the industry move from compliance to value creation.
What an insight looks like for the tenant:
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