Global Investment Firm Replaces Measurabl With Enertiv, Goes From 55% to 100% Data Coverage, and Implements $800K in Annual Savings

A leading global private investment firm focused on commercial real estate, managing over $100 billion in assets, had been running its office portfolio reporting on Measurabl.

The team was constantly dealing with unresolved data gaps, missing utility bills, incorrect emissions calculations, and ESPM meters assigned to the wrong properties. Property managers would fix things manually, and the platform would overwrite their corrections with wrong values. Eventually, the team revoked Measurabl's access to Energy Star Portfolio Manager entirely.

When Enertiv mapped the portfolio, the full extent surfaced:

• Electricity data missing outright, and water and electricity costs combined into totals that were wrong for both
• Bills covering multiple properties split by cost alone, which over-reported consumption at every one of them
• Consumption logged against the previous billing cycle, leaving the current cycle blank
• Accounts assigned to the wrong properties, some with the wrong units of measure
• Estimated bills and their corrected replacements both pushed through, with the estimate never removed
• Gaps left unresearched, so when a utility never issued a bill, nothing filled the hole in Energy Star

"We switched from Measurabl to Enertiv because of the data quality. The data collection and utility sync was not accurate. There were always lags, issues, and link breaks, nonstop. When data quality falls, everything else fails. Because if you have data wrong, then you can't do anything with it."

SVP & Global Head of Sustainability

Key Results

• 55% to 100% utility data coverage
• $2.3M in annual efficiency optimization measures identified across the portfolio
• More than $800K already implemented
• Utility bills turned into a revenue source through energy programs and incentives, delivering $580K via demand response and data-driven procurement

Rebuilding the Data Foundation

The firm selected Enertiv after a full evaluation, looking for a platform that could continuously identify and correct errors, backed by a validated audit process and full transparency.

Enertiv started by mapping every gap and every error the portfolio had accumulated, then traced them to root causes rather than patching symptoms. Some accounts were straightforward: gather the utility logins, cross-reference against the old records, QA, and onboard. Others had been broken long enough that the team contacted properties directly to recover account access, correct billing cycles, and reconcile charges before the data could be trusted at all.

With the accounts connected, Enertiv rebuilt the Energy Star link account by account and meter by meter, pushed the historical data across, and verified that every record matched on both sides. The portfolio runs 217 utility accounts covering electricity, water, gas and waste, all syncing automatically each month. Enertiv also built an integration into the firm's internal data systems, so the same records feed the firm's own environment.

What keeps it accurate is the layer underneath. Automated alerts flag accounts that have not updated in 45 days, along with anomalies in cost, consumption, and billing cycles. Some errors the system resolves on its own and the team reviews afterward. The rest go to Enertiv's team, who work them out directly with the utility or the property. The client is not involved in either path, which is the point.

Data accuracy went from 55% to 100%, and the property managers stopped double-checking everything.

Turning Utility Data Into Revenue

Once the bill data was reliable, it started producing more than reports.

Enertiv's analytics mapped property locations, building characteristics, and consumption patterns across the portfolio to identify energy programs and incentives each asset qualified for.

These opportunities come entirely out of utility bill data, require no capital, and ask almost nothing of the client's team.

At one 900,000 square foot office building, we found the asset locked into a materially worse energy procurement position than the market offered. Enertiv's procurement partner handled the execution, and the property is now saving $206,718 a year on a contract change that cost nothing to make.

Several assets have also been enrolled in demand response, where the utility pays for reducing consumption during a handful of peak periods and there is no penalty for declining an event.

Going Deeper: Equipment-Level Monitoring

With reporting automated and the utility data already returning value, the firm moved to the next layer, which was understanding how the buildings actually consume energy.

Enertiv deployed equipment-level monitoring across priority assets, integrating with the building management systems already in place and installing monitoring devices on critical equipment at the properties that had none. Enertiv's engineering team worked with the firm to rank buildings by saving potential first, then matched the right approach to each one.

The findings were the kind that only show up with continuous visibility: HVAC systems running at full capacity through unoccupied hours, air handling units heating and cooling against each other from conflicting setpoints, compressors and pumps cycling outside normal parameters, and setpoint drift accumulating gradually enough that nobody would catch it on a walkthrough.

The Results

Across the portfolio, Enertiv identified $2.3M in annual optimization opportunities, with more than $800K already implemented and generating results. The remaining opportunities are in various stages of execution. Two assets have earned Energy Star certification for the first time, with more on track to follow.

Identification is the easy part. Enertiv's engineering team meets with on-site property teams biweekly to move each measure through implementation and confirm the savings hold. Built-in measurement and verification then tracks performance in real time and flags any slippage before it erodes the results.

The same consolidation logic has extended into daily operations. Maintenance management also has moved onto Enertiv across several portfolios, replacing Angus and putting service requests in the same system as the equipment data behind them.

The Full Picture

Ingesting, auditing, and syncing data is a critical stage of any decarbonization effort, and it's where many ESG platforms start to break down. Without data people can trust, reporting stops creating value and starts creating friction instead, getting stuck in budgeting cycles and eventually being set aside.

This firm needed a partner who could fix years of broken data, deliver benchmarking the team could defend, find financial returns inside the data itself, and then go further into the mechanical rooms and the equipment and the operational detail that moves performance and NOI.

"We have tried and tested various platforms and have found Enertiv to be a strong and reliable platform for data collection, tenant engagement, and building equipment optimization support."

SVP & Global Head of Sustainability