Frequently Asked Questions

No. Enertiv’s shadow metering devices are installed in parallel and independently from the traditional utility meters, eliminating any risk of interference or disruption to utilities.

Enertiv uses revenue-grade meters, tested to +/- 0.5% accuracy in accordance with the IEEE C57.13 Class 0.6 standard.

No. Data is collected in 1-minute intervals, aggregated every 15 minutes, and transmitted periodically to the cloud.

All devices are continuously monitored by Enertiv. If a meter loses connection, our team is alerted in real time. In most cases, the issue is related to network connectivity and can be resolved remotely.

Yes. Enertiv automatically calculates Scope 2 emissions using the location-based methodology, as defined by the GHG Protocol

Preventative maintenance is a strategy for maintaining equipment that is regularly performed to reduce the likelihood of failure.

Real estate companies are increasingly being judged not only by their financial performance, but also by their environmental, social and governance (ESG) practices.

"Materiality" is a term used to describe the relative importance of an issue or concern.

Real estate portfolios are often quite large and varied, making it difficult to manage them effectively without the help of a reliable utilities management solution (UMS).

Electric sub metering refers to measuring how much electricity is being used in a property or portfolio.

Real Estate portfolios are quickly adapting to new technology like the Enertiv app.

An intelligent building system is a one-stop-shop for all your property management needs.

Enertiv's software is designed to help organizations track their environmental, social, and governance (ESG) performance.

Sub metering is a great way to manage your energy bills and Enertiv can help.

If you're responsible for maintaining a commercial or industrial building, you know that elevator maintenance is crucial.

As a commercial property owner or manager, you know that maintaining your property is a top priority.

Building Automation Systems refers to any tool that building managers can use to automate their daily tasks while still working toward long term sustainability goals.

Power metering, simply put, is using tools to measure electrical power usage (typically in Volts).

Power monitors refer to any device that measures power consumption in order to support energy-saving activities.

Building maintenance is any form of maintenance regarding commercial or residential real estate. It can include the following types of maintenance:

Leaks are one of the most common problems that Enertiv can help you detect and fix.

​​The Enertiv platform specializes in indoor air quality (IAQ) monitoring for buildings.

Buildings are complex systems, and the ventilation system is a crucial component of that. Commercial real estate owners and managers need to be aware of the importance of HVAC in order to maintain a comfortable and safe environment for their tenants.

We get it, even though there are tons of case studies of Enertiv delivering value at scale, there may not be an appetite internally to roll it out across the portfolio on the first contract.

Technology adoption is one of the most important, and most challenging, initiatives that commercial real estate portfolios are going through.

Enertiv is a software platform that digitizes, streamlines and enhances operational workflows in commercial real estate.

A lot of those who own and operate multifamily portfolios take one look at Enertiv and assume that the platform only serves commercial property types like office, retail and industrial.

Enertiv is a software company that builds hardware to digitize, streamline and enhance operational workflows in commercial real estate.

When Enertiv signs a new client, the client success team has 30 days to get them fully onboarded onto the software modules, including providing a digital infrastructure of their property, importing their current workflows, and training them on how to use the Enertiv Platform.

Utility bill tracking is the centralization and digitization of monthly utility provider invoices , as well as the cost, consumption and carbon emission data for electricity, water, and gas

Smart building sensors collect real-time environmental and operational data of buildings.

An indoor air quality monitor can track and report on pollutants and conditions inside the building in real-time to help building owners reduce health risks to occupants associated with poor indoor air.

Meter reading software is a technology for collecting consumption data from water, gas, or electric metering and submetering devices and transferring said data to a central database for analyzing and billing.

A computerized maintenance management system (CMMS) is a software that digitizes maintenance information, facilitates workflows, and automates data entry to improve outcomes and operate assets in a cost-effective way.

Building management systems (BMS) are control systems installed in buildings that automate the functions of mechanical equipment.

ESG is short for 'Environmental, social, and governance', which are a set of standards for businesses to report on their social and environmental impact.

Real estate technology, also known as PropTech (property technology), is an emerging class of information technology and software tailored to the needs of real estate owners, operators, brokers, investors, tenants, and developers.

Real estate maintenance is any form of maintenance regarding commercial or residential real estate.

Electric submetering is the process of using electric meters to determine how much electricity a tenant is consuming.

Tenant billing is the process through which tenants in a commercial or residential building are billed for rent and utilities. Tenant billing is usually handled through a tenant billing software system.

Energy management systems, or EMS, is software that is used to track energy management, including utility bill tracking, real-time metering, equipment management, and a variety of other things.

Digital twin software is the medium through which operators interact with digital twins, which are virtual models of a physical asset.

IoT sensors are devices that capture data about physical objects and transmit it to the cloud, hence the “Internet of Things”.

Facility maintenance covers the full range of tasks and actions necessary to maintain the form and function of a commercial facility.

Submeter solutions refer to a broad set of hardware and software technologies that use real-time data to deliver insights derived from electricity consumption at granular levels.

HVAC analytics refer to the insights, recommendations and automation that can be derived from collecting real-time data about heating, ventilation and air conditioning systems.

IoT data collection is the process of using sensors to track the conditions of physical things.

CRE technology refers to any technology that is developed for use in commercial real estate buildings and/or companies.

Mean time to repair (MTTR) is a key performance indicator for maintenance teams used to determine how quickly issues are being resolved.

Utility management services are software applications that enable companies to better budget, report, forecast and optimize their energy spend through granular, real-time data.

Smart building technology broadly refers to software and hardware that work to make buildings “smarter,” meaning that operational processes are more automated, responsive to tenant needs and weather conditions, and generally more efficient.

Building IoT refers to Internet of Things sensors specifically designed to enhance the occupant experience and operations of the built environment.

Energy tracking is the process of collecting electricity data in real time for optimization purposes.

IoT solutions are software programs that leverage data captured using Internet of Things (IoT) devices. Some IoT solutions are “point solutions” that specialize in the data from one type of sensor, others integrate multiple sensors to identify a broader range of insights.

Building performance is a data-driven assessment of the operational efficacy of a property.

Starting in 2024, Local Law 97 mandates New York City buildings not exceed greenhouse gas emissions above a certain threshold or face financial penalties.

Starting in 2020, Local Law 33 mandates buildings to publicly display the letter grade reflecting their benchmarking results.

A three phase power monitor measures a variety of electrical parameters for equipment such as large motors and other heavy loads that are powered with three phases of electricity.

Tenant metering is the process of tracking utility consumption used by individual tenants, usually for billing purposes when the utility charges based on the whole building's usage through what is known as a master meter.

Tenant billing software is a term used for programs that digest tenant submetering data, and automatically generate invoices for tenants when the billing period ends.

Utility submetering systems read, organize and generate bills for tenants based on their individual utility consumption as measured by submeters.

RTEM stands for Real Time Energy Management systems, which continuously collect live and historical performance data through a cloud-based platforms.

Reactive maintenance are repairs that are completed after equipment has already broken down.

PropTech, also known as CRE tech or real estate technology, refers to a range of technologies changing the way professionals research, rent, buy, and manage properties.

Predictive maintenance (PdM) is a proactive maintenance strategy to reduce the likelihood of equipment failures by forecasting when issues might occur and addressing them systematically.

Predictive analytics encompasses a variety of statistical techniques from predictive modeling, machine learning, and data mining that analyze current and historical facts to make predictions about future or otherwise unknown events.

Phase unbalance of a three-phase system exists when one or more of the line-to-line voltages in a three-phase system are mismatched.

Due to the complexity of energy pricing, two identical buildings can consume the same amount of energy but have wildly different utility bills. As a result, operators often have trouble understanding peak demand charges.

Net operating income (NOI) is used in the real estate market to determine the revenue that a property generates less operating expenses. NOI also determines a property's capitalization rate, or rate of return.

Monitoring based commissioning is the process of collecting, storing, analyzing and reporting data (collected through sensors) to optimize equipment performance and efficiency.

Building maintenance software is an enterprise solution for improving the way in which operators and third party vendors identify, execute, and record activities.

Local Law 88 requires property owners to upgrade their lighting systems and install tenant sub-meters.

An IoT solution provider is a company or organization that facilitates the deployment of the Internet of Things.

HVAC monitoring systems continuously track the energy consumption and performance of heating, ventilation and air conditioning units within a building, generally with the purpose of alerting operators of faults and inefficiencies.

HVAC is an acronym for heating, ventilation, and air conditioning. It is sometimes written as HVACR to include refrigeration.

Fault Detection and Diagnostics software (FDD) identifies anomalies in the performance of critical equipment such as boilers, chillers, motors, elevators, pumps, exhaust fans, etc.

Facilities maintenance management encompasses a range of processes required to ensure that the building systems perform as originally designed and constructed.

Equipment commissioning is the process of ensuring that all systems and components of a building are designed, installed, tested, operated, and maintained according to the operational requirements of the owner and tenants.

Energy management is the process of tracking and optimizing energy consumption to conserve usage in a building.

Energy forecasting for commercial real estate is the process of applying statistics to make predictions about consumption levels and corresponding utility costs in both the short term and long term.

Energy analytics generally describes the process of collecting electrical data and applying sophisticated analytical software and algorithms to deliver insights around consumption and time of use reductions.

On December 18, 2012, the New York State Public Service Commission revised the rules on how landlords sell electricity and offered consumer protections to submetered residents in a residential building (including condominiums, cooperatives and rental buildings).

An electric meter, or energy meter, is a device that measures the amount of electric energy consumed by a building, tenant space, or electrically powered equipment.

Continuous Commissioning, or Monitoring-based Commissioning, uses technology to mine savings from a stream of data from equipment and building systems.

Commercial real estate is a large and complex segment of real estate. Broadly defined, CRE refers to actively managed commercial real estate on an institutional scale.

Building operations consists of the activities necessary to operate, maintain, and manage buildings. This includes maintaining the HVAC systems, plumbing, electrical, and building system configuration.

Building diagnostics is the process of determining the causes and solutions to problems in buildings.

A building dashboard is a screen placed in a shared space in a building, usually the lobby, which displays the real-time energy performance of the building.